Cyber Café
|Customer Service & Technical Support Assistant
Katsina, Katsina State, Nigeria
Summary
Provided comprehensive customer support and technical assistance in a fast-paced cyber café environment, ensuring smooth operations and client satisfaction.
Highlights
Assisted an average of 30+ clients daily with computer usage, internet access, and software applications, resolving technical issues promptly.
Managed daily administrative tasks, including processing payments, maintaining records, and ensuring the cleanliness of workstations.
Provided basic troubleshooting for hardware and software problems, minimizing downtime and enhancing service reliability.
Maintained strong interpersonal relationships with customers, resulting in repeat business and a positive service reputation.